Blogs

Artificial intelligence (AI) and machine learning (ML) can help make health care work smarter for our customers, patients, providers and consumers. At UnitedHealth Group, our teams are focused on developing and deploying tools that empower people with better insights, more timely information and better experiences — while keeping safety, privacy and transparency at the forefront of our thinking. At the same time, we seek to ensure that AI and ML models are used safely and responsibly to enable and support — but not replace — critical human decision-making we’re using our AI superpowers in three core ways: we are simplifying the administration processes (including consumer experiences); building new data science platforms; and offering medical and clinical insights to help physicians and clinicians focus on what they do best.